Three delivery models. You choose how much we manage.
Add our people to your team, share the work with us, or hand us the whole outcome. Each model gives MN Solutions a different level of responsibility.
From your team to ours
From people you manage to outcomes we own. Each model sets how much responsibility MN Solutions takes on.
Skilled people join your internal team. You set the priorities and manage their work.
MN Solutions provides the team and oversight. We run the work together with your organisation.
MN Solutions owns the project or operational outcome from start to finish, with agreed KPIs and deliverables.
Staff Augmentation
Add skilled MN Solutions people to your own team. They work to your priorities, tools and processes, and you direct their day-to-day work. We remain their employer and look after everything behind the scenes.
- People matched to the skills your project needs
- They work inside your team, tools and processes
- We handle employment, HR, payroll and replacement cover
- Add or release people as your needs change
- Typical team size
- 1 to 5 people
- Who directs the work
- You do
- What we take care of
- Recruitment, employment, HR and payroll
- Fits best when
- You have a team and a plan, and need extra skills or capacity
Managed Capacity
A dedicated MN Solutions team works alongside yours. You set the direction and priorities. We provide the team, a delivery lead and the oversight that keeps the work moving, and we govern it together with you.
- A team put together around your goals
- A delivery lead from MN Solutions as your single point of contact
- Regular reporting and a clear escalation path
- Team size adjusted as demand changes
- Typical team size
- A team of 6 or more
- Who directs the work
- You set priorities, and governance is shared
- What we take care of
- The team, a delivery lead, oversight and reporting
- Fits best when
- Ongoing work needs a stable team, without you managing each person
Managed Delivery
Hand us the whole project or operation. You set the goals. We plan it, staff it, run it day to day and deliver it against agreed KPIs and deliverables, keeping you informed throughout.
- End-to-end ownership of the project or operational outcome
- KPIs and deliverables agreed before work starts
- Quality and security managed as part of delivery
- Progress reports, so you always know where things stand
- Typical team size
- Sized by us to fit the outcome
- Who directs the work
- MN Solutions does
- What we take care of
- Planning, staffing, daily management, quality and delivery
- Fits best when
- You want a result, not a team to manage
Compare the three models
| Staff Augmentation | Managed Capacity | Managed Delivery | |
|---|---|---|---|
| Who sets the goals | You | You | You |
| Who manages daily work | You | You, with our delivery lead | MN Solutions |
| Who is accountable for the outcome | You | Shared | MN Solutions |
| Typical team size | 1 to 5 people | 6 or more | Sized to the outcome |
| Best for | Extra skills in your team | A stable team for ongoing work | A project or operation handed over |
Common questions
Who manages the work day to day?
In Staff Augmentation, you do. In Managed Capacity, you set the priorities and our delivery lead runs the team with you. In Managed Delivery, MN Solutions manages the work and reports to you.
Will we stay in control?
Yes. In every model you set the goals. Staff Augmentation and Managed Capacity keep operational control with you, and in Managed Delivery we run the work against KPIs and deliverables you have agreed.
Can the team grow or shrink?
Yes. Team size is reviewed with you and can be increased or reduced as the work changes.
Can we move from one model to another?
Yes. You can start with one model and move to another as your needs change, for example from a few added people to a managed team.